Privacy Policy
Last updated: November 11, 2024
At PostIt, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
Personal Information
When you register for PostIt, we collect:
- Name and email address
- Business information (name, industry, location)
- Payment information (processed securely by our payment providers)
- Profile information and preferences
Social Media Account Information
When you connect your social media accounts, we collect access tokens and basic profile information necessary to post on your behalf. We only request the minimum permissions required to provide our service.
Usage Information
We automatically collect information about how you use PostIt, including:
- Log data and device information
- Cookies and similar technologies
- Analytics data about feature usage
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Generate AI-powered content for your social media posts
- Schedule and publish posts to your connected accounts
- Process payments and prevent fraud
- Send you service updates and marketing communications
- Provide customer support
- Analyze usage patterns to improve our service
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We work with third-party service providers (e.g., payment processors, cloud hosting, analytics) who need access to your information to perform services on our behalf
- Social Media Platforms: When you connect your accounts, we share content with those platforms as directed by you
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
4. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure payment processing through PCI-compliant providers
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt-out of marketing communications
- Disconnect social media accounts at any time
- Export your data
- Request a copy of the information we hold about you
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal obligations.
7. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our service.
8. Children's Privacy
PostIt is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use of PostIt after changes indicates your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@postit.com
Address: PostIt Inc., Privacy Department